FAQ
At Estate Recovery Agency (ERA), we know that hoarding cleanup, junk removal, and animal hoarding cleanup come with unique challenges. Below are answers to the most common questions about our services. If you don’t see your question here, contact us, and we’ll be happy to help!
Hoarding Cleanup FAQs
What is hoarding cleanup?
Hoarding cleanup involves the removal of excessive items accumulated over time. It’s a specialized service that restores safety and functionality to homes affected by hoarding. Our team provides compassionate assistance to declutter, sanitize, and organize.
How long does hoarding cleanup take?
The duration depends on the severity of the hoarding situation and the size of the property. Most projects take a few days to complete, but we’ll provide an estimated timeline after assessing your specific needs.
Do you work with individuals who struggle emotionally with hoarding cleanup?
Yes, our team is trained to handle hoarding situations with sensitivity. We work at your pace and involve you in decision-making to ensure the process is respectful and supportive.
Will my belongings be donated or thrown away?
We sort through items with your input. Usable items are donated whenever possible, while others are recycled or disposed of responsibly.
Can you help with hoarding cleanup for a loved one?
Absolutely. We often work with family members to restore homes and improve the safety and well-being of loved ones.
Is hoarding cleanup confidential?
Yes, we prioritize discretion and privacy. Our team operates respectfully, ensuring your situation remains confidential.
What is Animal Hoarding Clean Up?
Animal hoarding cleanup involves the removal of excess waste, debris, and items associated with hoarding large numbers of pets. It often includes sanitation and odor removal.
Do You Remove Animals During Clean Up?
We don’t handle live animals but can coordinate with local animal control or rescue organizations to ensure animals are rehomed or cared for appropriately.
How do you handle odor and sanitation?
We use professional-grade cleaners and deodorizers to eliminate odors and disinfect the area, restoring it to a safe and livable condition.
Junk Removal FAQs
What items do you remove?
We remove furniture, appliances, electronics, construction debris, yard waste, and general household junk. If you’re unsure, contact us, and we’ll let you know if we can take it.
Do you recycle or donate items?
Yes! We make every effort to recycle and donate usable items to minimize landfill waste.
How much does junk removal cost?
Costs depend on the volume and type of junk being removed. Contact us for a free, no-obligation estimate tailored to your needs.
Can I schedule same-day junk removal?
In many cases, yes! Availability varies, so contact us to check for same-day service in your area.
What happens to hazardous materials?
We do not handle hazardous materials like chemicals or medical waste, but we can guide you to proper disposal resources.
How is junk removal different from a dumpster rental?
Junk removal is a full-service solution where our team does all the heavy lifting, loading, and disposal. Dumpster rentals require you to fill the container yourself.
General FAQs
Are your services insured?
Yes, we are fully licensed and insured to protect both our clients and our team during every project.
What areas do you serve?
We provide services throughout [Your Service Area]. Contact us to confirm availability in your location.
How do I prepare for cleanup or junk removal?
You don’t need to prepare much! Simply identify items you want to keep, and our team will handle the rest.
What if I change my mind about discarding certain items?
No problem. We work at your pace and respect your decisions throughout the process.
What payment methods do you accept?
We accept cash, credit cards, and most digital payment options.
Can you handle hoarding cleanup caused by mental health issues?
Yes, we understand the complexities of hoarding associated with mental health. We work compassionately and can collaborate with mental health professionals if needed.
What do you do with biohazardous materials?
Biohazards are handled using professional-grade safety measures and disposed of following local regulations.
Will I need additional services after cleanup?
Some clients benefit from follow-up services, such as professional organizers or therapy. We’re happy to recommend resources.
Do you clean basements, attics, and crawl spaces?
Yes! We clean and remove junk from all areas of a home, including hard-to-reach spaces.
How do I book your services?
Simply call us at 972-369-9290 or use our online booking form. We’ll provide a free consultation and schedule your service at a convenient time.
Get a
Quote Today!
Call us at 972-369-9290 or contact us for a free quote.